SERVICES
Managed IT Support Designed for SME's
IT Support Tailored for SMEs
At IT Support Ascot we know how tough running a business can be. As an SME ourselves we know the last thing you need is to worry about IT and tech problems. That’s why we’ve designed our IT support services specifically for SMEs so you can have peace of mind and reliable support.
Whether you’re a one man band or a growing multi user company we tailor our support plans to you. Our flexible services can be changed at a moments notice so your IT support grows with your business.
Think of Us as Your In-House IT Team
We manage your IT and technology for you. Our complete support package includes key features designed to keep your business running smoothly and securely:
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Inclusive Remote and On-Site Support: Reliable support wherever and whenever you need it.
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Support for All Technology: From Windows to Mac, we’ve got you covered.
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24/7 Infrastructure Monitoring: Keeping an eye on your systems every day of the year.
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Managed Anti-Virus and Backups: Protecting your business-critical data.
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Proactive Ransomware Protection: Guarding against modern cyber threats.
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Automated Patch and Update Management: Ensuring your systems are always up to date.
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Simple Self-Service Portal: Easily create and manage support tickets.
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Licencing and Asset Management: Keeping your technology organised and efficient.
At IT Support Ascot, we provide everything you need to stay focused on your business while we handle your IT. Let us take care of your technology so you can concentrate on achieving your goals.
WHY US
Why Choose Us As Your IT Provider
We could tell you loads of reasons to why you should choose us but here are 3 key reasons
Fixed Monthly Price
For one fixed monthly price all your staff & IT infrastructure is fully support and covered under our Service Level Agreement (SLA).
Flexible Pricing
We have a simple and flexible pricing structure that is tailored to your specific needs and requirements.
No Hidden Fees
We’re always transparent about our prices. There are no hidden fees with our IT managed support, so you’ll never have any unpleasant surprises. You only pay for what you need.
PROACTIVE IT SUPPORT
How we ensure your technology is always working
MONITOR
We actively monitor all your IT infrastructure for any issues, be them minor or critical.
ALERT
If an issue is detected our monitoring tools will create a support ticket in our helpdesk portal.
RESOLVE
Using a combination of automated scripts and remote support, our team will fix the issues.